This line is primarily for transgender people experiencing a crisis. This includes people who may be struggling with their gender identity and are not sure that they are transgender. While our goal is to prevent self harm, we welcome the call of any transgender person in need. We will do our very best to connect them with services that can help them meet that need. If you are not sure whether you should call or not, then please call. Our hotline is staffed by the true experts on transgender experience, transgender people themselves. Our volunteers are all trans identified and educated in the range of difficulties transgender people experience.